Our policies

Check - In: as of 02:00 PM, before this time is subject to availability. Check in after midnight will be charged for the evening prior, in order to guarantee the room reservation and its availability. 

Check - Out: until 12:00 noon, after this time, Late Check Out is subject to hotel vacancies and carries an additional cost.

Continental breakfast buffet from 04:00 AM


American breakfast buffet from 06:30 to 10:00 AM


American breakfast buffet on sundays and holidays from 07:00 to 10:30 AM

No Show: in the case that a guest does not arrive to the hotel on the scheduled date, we reserve the right to charge one night’s stay for a “no show". If the guest sends us an email for modification or cancelation 72 hours before the arrival date, charges do not apply.

Payment: at the moment of check-in at the hotel, payment is due in advance for your stay in cash, in local currency or american dollars, or by credit card (Visa, MasterCard or American Express). For web-based reservations, the charge for the first night is charged to your credit card.

Documentation: guests of any age, without exception, must present valid identification at the time of registration (check-in). Without this, your stay will be denied. 

Foreign guests must also present a valid passport and the immigration card or the entry stamp. 

In case an underage guest is traveling with one or none of their parents, it is essential to present a travel permit issued by the Office of the Ombudsman for Children (bolivians), a Court or an Authorized Entity (foreigners) to allow the transfer of the minor with an accompanying adult.

Children: only children from 0 to 5 years old can share a room with parents without cost and breakfast is included. In cases where beds are not shared, there is a charge for an additional bed.

Smoking: in accordance with bolivian Law # 3029 Anti-tobacco, smoking is prohibited in all rooms and all closed areas.

Pets: pets are not allowed within hotel facilities.